Standard conditions of sale
This contract shall be subject to these terms and conditions
of sale. Medplus general trading F.Z.E, Ajman reserves the right
to amend these conditions at any time. These terms and
conditions shall take precedence over any other terms and
conditions, unless otherwise agreed in writing.
In these terms and conditions 'the Seller' means Medplus
general trading F.Z.E, Ajman and the company's website
www.medicalmart.ae and 'the Buyer' means the purchaser of goods
from the Seller under these terms and conditions.
All product and product information available through Medplus
general trading F.Z.E catalogue and website are intended solely
for qualified healthcare professionals, and are offered for sale
strictly on a business to business basis. Just Care Group Ltd
and any associated companies exclude any liability for damages
or loss by unqualified users of the products. Medplus general
trading F.Z.E reserves the right to refuse to accept orders if
it believes that a Buyer is not a trade customer.
All prices on the website and catalogue are in UAE and shown
exclusive of VAT, which will be charged at the rate relevant at
the date of invoice, where applicable. The prices on the website
and catalogue are correct at the time of display / printing but
the Seller reserves the right to change them at any time without
Payment is cash on delivery
All deliveries within 24 hrs from order time.
Shortages, Damages and Claims
The Seller shall not be liable to the Buyer for any shortages
in quantity delivered, damage or loss, or any defects in the
products unless the Buyer notifies the Seller in writing within
three (2) days of receipt of the goods. The notification must
include the name and address of the Buyer; the quantity and
description of the good; and the invoice number and date of
relevant invoice. Where liability is accepted, the only
obligation of the Seller shall be, at its option, to make good
any shortage or non-delivery and / or replace any good found to
be damaged or defective and / or refund the cost of any such
goods by a credit note.
If goods have been ordered in error the Buyer must request an
authorisation form from the Seller to return the goods. No goods
will be accepted as a return without a pre-authorisation number.
Goods must be returned within 7 days of receipt, unused and in
their original packaging. The Seller accepts no responsibility
for lost parcels without a confirmation of the despatch of the
parcel to the Seller.
If goods have been ordered in error, the Buyer must pay for
the return. If goods are being returned because they are faulty
or damaged, the Seller will pay for the return.
All items are guaranteed according to manufacturer's warranty
Please contact the Seller's customer services team to find out
specific warranty details. The Seller offers no further or
additional warranty than that provided by the manufacturer.
Cancellations and Variations
Following acceptance, orders may only be cancelled if the item
is currently out of stock, or its manufacture has not yet begun.
Requests for cancellation must be made in writing. Variations
can only be accepted if the goods have not been manufactured or
dispatched. Any variations must be notified in writing.
When you place an order with www.medicalamrt.ae we will send
you an email to confirm receipt of your order and containing
details of your order. Your order represents an offer to
purchase a product which is accepted by us when we dispatch that
product to you. Any products that are on the same order but are
not dispatched do not form part of that contract.
All content on the website is the property of Medplus general
trading F.Z.E, Ajman or our suppliers. All software used on this
website is the property of Medplus general trading F.Z.E, Ajman
or our software suppliers. You may not extract or reutilize any
of the contents of the website without the written permission
from Medplus general trading F.Z.E, Ajman.
Medplus general trading F.Z.E, Ajman grants you a limited
license to access and make personal use of this website, but not
to download (other than page caching) or modify it, or any
portion of it except with the written permission from Medplus
general trading F.Z.E, Ajman. This license does not include any
resale or commercial use of this website or its contents, any
downloading or copying of account information for the benefit of
another seller. Neither this website nor any part of it may be
reproduced, duplicated, copied, sold, re-sold, visited or
otherwise exploited for any commercial purpose without the
consent of Medplus general trading F.Z.E, Ajman.
All goods are subject to stock availability.